
Privacy Policy
At The Jeweler's Bench, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when visiting our website, contacting us, booking consultations, or using our services.
Information We Collect
We may collect personal information that you voluntarily provide to us, including:
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Name
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Email address
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Phone number
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Mailing address
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Appointment details
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Custom jewelry project information
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Payment or billing details (when applicable)
We may also collect non-personal information such as:
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Browser type
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Device information
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IP address
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Pages visited on our website
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General website usage data through cookies and analytics tools
How We Use Your Information
We use the information we collect to:
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Respond to inquiries and customer service requests
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Schedule appointments and consultations
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Process purchases and service requests
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Communicate about custom orders, repairs, and services
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Improve our website experience and functionality
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Send occasional updates, promotions, or event information (only when applicable)
Payment Information
If purchases or deposits are made through our website, payment information may be processed securely through trusted third-party payment providers. We do not store full credit card information on our servers.
Cookies & Website Analytics
Our website may use cookies and analytics tools to help us understand visitor behavior and improve user experience. These tools may collect anonymous traffic and usage information.
You can choose to disable cookies through your browser settings.
Third Party Links
Our website may include links to third-party websites, including social media platforms, scheduling tools, or vendor resources. We are not responsible for the privacy practices of those external websites and encourage you to review their policies separately.
Information Security
We take reasonable precautions to protect your personal information and maintain secure systems for handling customer data. However, no online transmission or storage system is 100% secure.
Your Privacy Rights
You may request to:
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Review the personal information we have about you
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Update or correct your information
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Request deletion of your personal information when applicable
To make a request, please contact us directly.
Questions?
If you have any questions about this Privacy Policy or how your information is handled, please contact:
The Jeweler's Bench
216 Locust Street
Hudson, WI 54016
Phone: (715) 386-2050
Email: kristen@jewelersbenchhudson.com
Policy Updates
We may update this Privacy Policy from time to time as business practices or legal requirements change. Updates will be posted on this page with the revised effective date.
Effective Date: April 24, 2026
